Where to find help

If you encounter difficulties accessing or using your eText,

• Undergraduate Faculty of Business Students should contact business-support@athabascau.ca
• All other students should contact the Computing Services IT Help Desk

The AU VitalSource Bookshelf ® Video Tutorials page is a collection of simulations that cover a wide range of how-to issues for online, downloadable, and mobile versions of Bookshelf, including instructions on how to print pages, search, cite passages, manage notes and highlights, and use other features. There is also a transcript link below each video. Click the arrow to see a text version of the instructions covered in the video.

You can also review the eText Frequently Asked Questions and Technical Requirements.