Undergraduate studies student support
You may be studying at your own pace, but you are not on your own—you have a full set of resources to help you successfully complete your course or program.
One stop for all the help you need!
Students are our first priority, and we work hard to make sure your online study experience with AU goes as smoothly as possible! You may be studying at your own pace, but you are not on your own—you have a full set of resources to help you successfully complete your course or program.
Our one-stop Student Support Centre makes life easy for you. It is the heart of Faculty of Business undergraduate course delivery and is your first point of contact, whether you are a prospective student or a current student. You make one call, and we guide you from there.
Undergraduate Student Advisors: your first line of support.
Student advisors help with all administrative questions and help guide you through every step of your studies with AU—from registration, through to course and program completion, to graduation.
They provide information on:
- Business courses and programs;
- University policies and procedures;;
- Administrative issues;
- Taking exams;
- Assignment tips; and
- Course-related frequently asked questions (FAQs).
We're here to help
Programs
Hours (MST):
Monday to Thursday – 8:30 a.m. to 8:30 p.m.
Friday – 8:30 a.m. to 4:30 p.m.
Sunday – 10:00 a.m. to 4:00 p.m.
Student Support Centre
Hours (MST):
Monday to Thursday – 8:30 a.m. to 8:30 p.m.
Friday – 8:30 a.m. to 4:30 p.m.
Sunday – 10:00 a.m. to 4:00 p.m.
Resources
If an undergraduate student advisor can’t help you directly, they will direct you to the following resources:
Self-serve resources
Updated October 06, 2023 by Digital & Web Operations (web_services@athabascau.ca)