Operations is an exciting, challenging, and important topic. It encompasses most of what people do in organizations, how they do it, and the value it produces. The effective and efficient management of these operations is critical to organizational success.
This course is designed to introduce students to the dimensions and techniques of operations management, whether in service, manufacturing, health care or government. The overall goal is to provide students with the ability to provide additional value to their organization’s core operations.
Lessons start with a survey of current theory and practice. Then, through discussions and exercises, students explore extensions to, and applications of, the theory in actual situations. Case studies and a final paper provide experience and feedback in applications thinking.
Technological change, diminishing trade barriers, and electronic information exchange are requiring an increasing global awareness. In OPMT, the careful selection of materials and exercises and the diverse backgrounds of coaches and students support the development of this broad perspective.
Outline
The course is divided into eight lessons.
Lesson 1 - Introduction: Operations Management, Performance, and Strategy
Lesson 2 - Design 1: Innovation and Operations Design
Lesson 3 - Design 2: Operations Facilities, Technologies, and People
Lesson 4 - Deliver 1: Planning, Control, and Capacity Management
Lesson 5 - Deliver 2: Supply Chain and Inventory Management
Athabasca University reserves the right to amend course outlines occasionally and without notice. Courses offered by other delivery methods may vary from their individualized study counterparts.