Overview
The objective of Business Process Management (BTMA) 445 is to discuss how business processes can be managed, analyzed, redesigned, and improved by knowledge-based change. Managing business processes and making changes based on science and experience is necessary for every organization, whether profit or non-profit, for maximizing results while minimizing effort and protecting the environment.
Learning outcomes
After successfully completing this course, students should be able to
- discuss and evaluate business processes, strategies, and methodologies; elements of process management; and the drivers for business process change.
- create an enterprise business process architecture and outline a plan for maintenance.
- evaluate and develop business processes based on a process level of analysis.
- apply process flow diagrams to day-to-day management problems.
- analyze, manage, and measure specific business processes and activities, applying Lean and Six Sigma principles.
- analyze the benefits of and barriers to implementing an Enterprise Resource Planning (ERP) system in an organization.
- evaluate the steps and develop a summary proposal to redesign a core business process of an organization.
- assess the expected consequences of a business process redesign project for an organization.
Evaluation
To receive credit for BTMA 445, you must achieve a mark of at least D (50 percent) on the Final Examination and a composite course mark of at least a D (50 percent). The composite mark is weighted as follows:
| Activity | Weight |
| Assignment 1: Enterprise Resource Planning Analysis Paper | 15% |
| Midterm Examination | 20% |
| Assignment 2: Business Process Redesign Project | 30% |
| Final Examination | 25% |
| Peer Learning Forum Participation | 10% |
| Total | 100% |
The midterm and final examinations for this course must be requested in advance and written under the supervision of an AU-approved exam invigilator. Invigilators include either ProctorU or an approved in-person invigilation centre that can accommodate online exams. Students are responsible for payment of any invigilation fees. Information on exam request deadlines, invigilators, and other exam-related questions, can be found at the Exams and grades section of the Calendar.
To learn more about assignments and examinations, please refer to Athabasca University’s online Calendar.
Materials
Physical course materials
The following course materials are included in a course package that will be shipped to your home prior to your course’s start date:
Harmon, P. (2019). Business process change: A business process management guide for managers and process professionals (4th ed.). Cambridge, MA: Elsevier. ISBN: 9780128158470
Other Resources
All other learning resources will be available online.
Challenge for credit
Overview
The challenge for credit process allows you to demonstrate that you have acquired a command of the general subject matter, knowledge, intellectual and/or other skills that would normally be found in a university-level course.
Full information about challenge for credit can be found in the Undergraduate Calendar.
Evaluation
To receive credit for the BTMA 445 challenge registration, you must achieve a grade of at least D (50 percent) on the examination.
| Activity | Weight |
| Online Exam | 100% |
| Total | 100% |
Challenge for credit course registration form