Updated Nov. 19, 2024
The Canadian Union of Postal Workers has announced a national strike beginning Nov. 15, 2024, at 12:01 a.m. (Eastern). This labour disruption will impact Canada Post service.
Athabasca University is working to minimize the disruption in services to our students and university community.
Course materials now shipping via courier
As of Nov. 12, when the Canadian Union of Postal Workers gave notice of a potential strike, AU began shipping all course materials to students via courier instead of through Canada Post.
Students will not be required to sign for packages. If students have a PO box on file as their address, we will reach out for an alternate street address for delivery.
If you have a Dec. 1 start date and have not yet received your physical course materials, please check your email for a tracking number and check the status of your package. If your package appears to be in transit or you have not received a tracking number, please contact us at cmat@athabascau.ca.
Committed to keeping you informed
We are closely monitoring the situation as it evolves, and will provide updates as needed.
If you have any questions, our AU Information Centre team is here to help. They can be reached at 1-780-675-6100 (international) or 1-800-788-9041 (toll-free in Canada/United States), Monday through Friday from 9 a.m. to 4 p.m. (Mountain).