Quick guide: Information and resources to help AU students
Athabasca University students can find links to valuable services, supports, and information
Whether you’ve been a student with Athabasca University (AU) for a while or are just starting your educational journey, you might not be aware of all the learner support services available to you.
This certainly isn’t an exhaustive list of all the support that AU offers, but it is a good starting point when you’re looking for resources or information. Keep reading for some of the most searched information topics.
Program and Course Advising
AU’s academic advisors and counsellors can provide advice on course and program selection, your overall academic journey, and your future career. Whether you need help starting your education and career planning or already have a clear idea of your educational goals, this team can help you get there.
Accessibility Services
Did you know AU has a team dedicated to supporting and fostering an inclusive and equitable environment? The Accessibility Services team works to make AU, its courses, and its programs accessible for students with disabilities, including arranging for appropriate accommodations in your courses.
Indigenous student support
AU is committed to fostering an inclusive an empowering environment for Indigenous students, and aims to create learning environments that reflect and honour Indigenous heritage and cultures. This includes Nukskahtowin, Indigenous Circle at AUSU, spaces for reflection at the AU campus in Athabasca, Alta., and a tuition decrease for Indigenous learners effective Sept. 1, 2024.
Mental Health and Wellness
Even though AU is fully online, it doesn’t mean you are alone. We recognize that there are times when you could use a little more help. Mental health and wellness resources are available and accessible 24/7 for all AU students, including many internal and external resources.
Technical Support
Technical issues can sometimes create unexpected roadblocks. It can be frustrating and throw off your progress, but there are resources and guidelines that can help you solve common issues AU students tend to encounter.
Exam Services Support
Because AU is a fully online university, the process of booking and writing exams may be new for many students. You can learn more about booking exams, preparing for exams, in-person invigilation options, and online invigilation with ProctorU.
Financial aid and awards
Worry less about your tuition so you can focus on your studies! Financial assistance programs can support full-time and part-time students, and there are many scholarships, awards, and bursaries that can add to your main source of funding.
Library and Scholarly Resources
AU’s team of librarians and staff can help students succeed in their courses and programs. The collection of scholarly resources and other materials supports AU’s curriculum, and there is also a wide variety of tutorials and guides to help you navigate the research process.
Still not finding the help you’re looking for?
Ask AU is an incredibly handy tool that has answers to the most asked questions, all day, every day.
From application questions, to changing your student information, to requesting transcripts, this is the best place to start when you need help with a question!
