Distance education opens doors for mental health advocate
Elizabeth Wood used to hide her anxiety and agoraphobia—now the Distinguished Alumni Award winner is speaking out to help others realize their highest potential
Mental illness will never define Elizabeth Wood. But she’s done hiding it.
There was a time when very few people knew that Wood (Bachelor of Arts ’12) could barely leave her house.
She would rely on friends and family to shop for her groceries and other necessities of day-to-day life. Her mother had power of attorney so she could handle Wood’s banking. Even a monumental occasion like her 2011 wedding had to be carefully arranged—the event was held at a banquet centre a block from her home in Hamilton, Ont.
Most of her work colleagues didn’t even know. Her company had a fully remote workforce long before the COVID-19 pandemic. When there were corporate events or other in-person gatherings she would always find an excuse not to attend: a migraine, a sick dog, or her grandmother’s funeral.
“I spent a long time resenting myself, being ashamed, being angry with myself, feeling like a burden,” she said. “Not anymore. I forgive myself.”
Despite nearly two decades of living with symptoms of severe anxiety and agoraphobia, it wasn’t until the COVID-19 pandemic that Wood was formally diagnosed. With conversations about mental health suddenly becoming much more commonplace, and access to diagnosis and treatment becoming accessible online, she confirmed what she had known since high school.
Wood shared her struggles with the world in a 2021 LinkedIn post entitled “Mental illness will never define me.” The feedback to this post was overwhelmingly positive, and Wood has found a new purpose: speaking up about mental illness.
“Ever since then, I haven’t shut up. I make a point of being vocal and advocating.”
It is partly because of this outspoken advocacy—along with success in business and her work promoting gender equality in the workplace—that Wood has received the 2024 Distinguished Alumni Award. This award recognizes graduates like no other and their outstanding contributions in any field of human endeavour or contributions to their community.
Life changed due to ‘insidious’ mental illness
From an early age, Wood was an eager learner and a voracious reader. She would read whatever she could get her hands on: the cereal box at breakfast, the back of the shampoo bottle, or anything else within arm’s reach.
This translated to the classroom, as well, where she thrived—until she didn’t.
“I was great student in elementary school, and I made the honour roll in Grade 9,” she said. “In Grade 10 is when my life fell apart.”
Wood describes the process as “insidious,” where it wasn’t clear at first what was happening. She had always been anxious as a child, but slowly the anxiety became more prominent. She began avoiding ever more things in her life without even realizing it, including school.
“I wasn’t going. I kept dodging class,” she said. “In Grade 11, I just dropped out and never went back.”
Wood’s parents, the school administration, and a social worker ultimately chalked it up to a kid going down the wrong path, or hanging with a bad crowd—but whatever her friends may have been going through was not the same.
“They were being teenagers,” she said. “I was mentally ill.”
Online education opens doors
By the time Wood was 18 years old, she says she was “fully locked in,” which meant she was cut off from access to mental health services. Without being able to leave the house, a diagnosis was next to impossible, never mind ongoing supports.
Despite a few unsuccessful attempts to complete high school via distance learning, it didn’t come easily. She never completed high school, but that didn’t stop her from pursuing a university degree.
In 2007, she enrolled at AU—as an open university committed to improving access to learning, a high school diploma isn’t a prerequisite. She completed almost all the requirements for a Bachelor of Arts Major in Psychology, but didn’t complete it. She had failed a statistics course and had realized working in the field would be challenging for someone who couldn’t leave the house.
Meanwhile she had gotten married and started an accounting business, which allowed her to work from home. She also took on a freelance bookkeeping role with Canadian Mortgages Inc. (CMI), which has an entirely remote workforce.
Her educational focus had shifted to business, and she completed an undergraduate degree from Thompson Rivers University in 2019. This included the statistics course that she had previously failed, and with that credit she earned her AU degree as well.
She was ultimately hired full time at CMI and quickly worked her way up to the role of executive vice-president. Since completing a master of business administration from Laurentian University in 2022, she has again been promoted and now helps lead the company as chief administrative officer.
Wood has thrived in her career, and in other aspects of her life as well: she is married, has a close family, animals, works several jobs, owns businesses, and enjoys a rich life.
“How do I do that without leaving? I just trailblaze my own path, I guess.”
I want to keep putting women in positions of leadership to let them succeed and let them shine. Elizabeth Wood (Bachelor of Arts ’12)
Disclosure at work leads to support and advocacy
Wood is by so many measures successful in life, but the weight of hiding such a significant part of herself from the world caught up to her shortly after the COVID-19 pandemic began. It was a challenging time for the company, and while it has since rebounded, at the time the future was uncertain. Combined with her own struggles, she realized she needed to take a leave from her job.
“During that time, the pandemic brought me the beginning of many blessings I’ve received.”
She began seeing a psychologist regularly, and with so much more clinical treatment being provided online, was able to get the formal diagnoses she had long suspected.
It was also during this time that she shared the LinkedIn post with the world, which has been like lifting a weight off her shoulders.
“Mental illness is very lonely. When people don’t know, you’re alone in a room of 100 and it’s exhausting to constantly keep up this mirage that you’re presenting to the world,” she said. “It takes a lot out of you.”
She found overwhelming acceptance and support after her disclosure and has shifted some of her focus to advocating for improved mental health supports for everyone—including vowing to one day overcome her agoraphobia and advocate to the provincial government in person at Queen’s Park in Toronto.
Wood has also long advocated gender equality in the workplace, something she said she could easily implement at CMI thanks to the way her boss trusts, supports, and empowers her.
“When I came to him and said, ‘I don’t know if you noticed this, but we have less than 20% women in leadership,’ he said, ‘Fix it,’” she said.
“I want to keep putting women in positions of leadership to let them succeed and let them shine.”
Distinguished alum focused on creating opportunities for others
Wood has had, and continues to have, an impressive career—but it is just one part of what drives her. She hopes to slow down by 55 and start turning her focus to other things in life.
On top of the ongoing advocacy work related to mental health, she plans to pursue a career in academia. She currently teaches continuing education at McMaster University and plans to keep building on that experience.
She and her husband also dream of creating a not-for-profit dog sanctuary—the kind of place where dogs can live out their lives in safety while providing peace to those struggling with their mental health. Wood knows from experience that dogs can help heal people.
“If I can bring them half an hour or 45 minutes of just peace and healing, with these animals that nobody else wants, maybe they can save each other. That’s the dream, anyway.”
Wood will also continue to focus on her mental health and continue making strides to open her world up. With the support of her therapist and husband, she has been travelling further and further from home. Having a meal in a restaurant or travelling eight blocks from home on an e-bike may not be major accomplishments for some, but for Wood they’re transformative and a source of great pride.
For all Wood’s ambitious plans, though, there’s one that you might not expect for someone so well-educated and accomplished: some day, she hopes to earn her high school diploma.
“My high school experience is the first thing my anxiety took from me,” she said. “I want to spit in the face of my anxiety and say, you know what? You don’t get that.”
Meet Athabasca University’s 2024 Alumni Award winners
Get to know other inspiring AU alumni from this year’s award winners.
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