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Our Support Services site is a one-stop source for learners to get the assistance they need.
Visit Support ServicesAll hours of operation listed below are in Mountain Time, where it is currently 6:21 a.m. . We encourage students to visit Student Support Services for assistance. Call us at 1-780-675-6100 (international) or 1-800-788-9041 (toll-free in Canada/US).
The AU Information Centre is here to help. Our phone service hours are:
| Monday to Friday 9 a.m. – 4 p.m. (Mountain) Please note that all service queues will be closed from 12 p.m. – 1 p.m. (Mountain) |
Open |
Phone: 1-780-675-6100 (International) or 1-800-788-9041 (toll-free in Canada/US)
The Faculty of Business is dedicated to providing the help you need to succeed in your studies.
| Monday to Thursday 8:30 a.m. – 8:30 p.m. (Mountain) | Open |
| Friday 8:30 a.m. – 4:30 p.m. (Mountain) | Open |
Phone: 1-780-675-6189 (International) or 1-800-468-6531 (toll-free in Canada/US)
The Faculty of Health Disciplines is dedicated to providing the help you need to succeed in your studies.
| Monday to Friday 8:30 a.m. – 4:30 p.m. (Mountain) | Open |
The Faculty of Humanities and Social Sciences is dedicated to providing the help you need to succeed in your studies.
| Monday to Friday 8:30 a.m. – 4:30 p.m. (Mountain) | Open |
Phone: 1-800-788-9041 (toll-free in Canada/US)
Email: advising@athabascau.ca
The Faculty of Science and Technology is dedicated to providing the help you need to succeed in your studies.
| Monday to Friday 8:30 a.m. – 4:30 p.m. (Mountain) | Open |
Phone: 1-780-675-6401 (International) or 1-855-362-2870 (toll-free in Canada/US)
Email: fst_success@athabascau.ca
The Faculty of Graduate Studies is dedicated to providing the help you need to succeed in your studies.
| Monday to Friday 8:30 a.m. – 4:30 p.m. (Mountain) | Open |
Phone: 1-800-788-9041 ext.6821
Having a technical issue that is holding you back? Our technical support knowledge and shared self-help resources will get you back on track.
| Monday to Friday 8:30 a.m. – 4:30 p.m. (Mountain) | Open |
Phone: 1-780-675-6100 (International) or 1-800-788-9041 (toll-free in Canada/US)
Email: helpdesk@athabascau.ca
IT system status: More details
AU's general service hours are Monday through Friday, 8:30 a.m. - 4:30 p.m. (Mountain).
It is currently 6:21 a.m. (Mountain).
Service availability may vary by department. See important calendar dates.
Office hours at the Athabasca University are from 8:30 a.m. to 4:30 p.m. (Mountain), Monday to Friday.