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- How do I get information on my file?
- How do I request a transcript?
- How do I view my grades online?
- Where can I get a letter grade for my course?
- How do I get a student ID card?
- How long will it take for me to receive my final grades?
- What is my Grade Point Average?
- What is the failing grade?
- What mark will I get if I withdraw or do not complete the course?
- How do I change my student information?
- How do I apply to Athabasca University?
- How do I transfer credit?
- What are your admission requirements?
- Can I enroll regardless of my educational history?
- Can I receive credit for Prior Learning?
- Can I take courses if I am not enrolled in a program?
- Do I always need to send in my transcripts?
- How do I get permission to take a course at another university?
- What is the difference between a 3 year and a 4 year degree?
- What is the difference between a certificate and a degree?
- Do you provide advice on course and program planning?
- What is the difference between a course and a program?
- How many years does it take to complete a program?
- Do you have a glossary of terms?
- Does AU offer honours degrees?
- Can I take a double major?
- What is a non credit or zero credit course?
- What is DegreeWorks?
- My program regulations have changed, which regulations are applicable to me?
- How do I get information on my file?
- Where do I find my course home page?
- How long does it take to complete a course?
- How do I know if I have the prerequisite for a course?
- Do I need a computer to do your courses?
- Do you offer high school courses?
- Do you offer online courses?
- How fast can I complete a course?
- In what languages are your courses offered?
- What is Moodle?
- Where can I get my schedule of courses?
- Where can I write my exam?
- When can I write my exam?
- How do I request an exam?
- How do I write an online exam?
- How long does it take to write an exam?
- Are there any costs for writing exams?
- Do you have sample exams?
- How do I request a Challenge For Credit exam?
- What can I do if I cannot write my exam?
- What is an exam invigilator?
- What are your fees?
- How much does a program cost?
- How can I pay my fees?
- How do I make a payment by E-Transfer?
- I don't see my bank listed for Interac options. What should I do?
- Are AU fees higher than other institutions?
- What is a convenience charge?
- Where is the convenience charge going?
- What is the fine print for the convenience charge?
- How can learners avoid the convenience charge?
- Why do students living outside of Alberta pay higher fees?
- Can I get a student loan to take Athabasca University courses?
- Can I get student aid if I am studying part-time?
- Do you offer scholarships or awards?
- Do I need to be enrolled in a program to get a student loan?
- Are international students eligible for financial assistance?
- What constitutes graduate full-time and part-time status?
- What constitutes undergraduate full-time and part-time status?
- How does AU know I am getting a student loan?
- Can I get OSAP funding to take AU courses?
- How does AU give OSAP my program information?
- I have submitted a Student Financial Aid Course Registration Plan and applied for financial aid by the deadline, how do I get my student loan funds?
- If my student loan is approved earlier than my planned start date, can I get started sooner?
- How do I register for a second semester of funded registrations?
- Can I complete a degree online?
- Do you have any graduate programs?
- How do I change my program?
- Is there a time limit for completing a degree?
- What minors does Athabasca University offer?
- Do you have a Nursing program?
- Do you offer a Bachelor of Education, Teacher's Aide, or Assistant program?
- Do you offer a Master of Arts?
- How can I convert my 3 year AU degree to a 4 year degree?
- What is residency?
- How do I register for a course?
- When do your courses start?
- Where can I register?
- Am I eligible for a course refund?
- Do I need an ID number to register online?
- Do you have a deadline for registrations?
- How do I redo a course?
- Can I request an extension?
- Can I change the course I am enrolled in to another course?
- Can I get credit for a course by challenging it?
- How do I log in to myAU?
- How do I reset my password?
- Do all AU students get an email address?
- Who can I contact for computer help?
- What are your computer requirements?
- What kind of an ISP provider do I need?
- Who can I contact if I am having problems with your online forms?
- Are your web forms secure?
- What do I do if I find a broken link on your website?
- What is an unrecognized person or user?
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The personal information collected on this form will be used for the purpose of processing requests, creating student records and for generating market research statistics. This personal information is being collected under the authority of section 33(c) of the Alberta Freedom of Information and Protection of Privacy Act. If you have any questions about the collection and use of this information, contact FOIP Policy Coordinator Athabasca University, Athabasca University, 1 University Drive, Athabasca, AB Canada T9S 3A3. Telephone: 780-675-6111.
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Updated February 20, 2025 by Digital & Web Operations (web_services@athabascau.ca)